FAQ

About ALS Now

ALS Now is an online learning platform developed to support healthcare professionals in advanced life support education. It provides flexible access to Adult Advanced Life Support and Paediatric Advanced Life Support learning content designed to support knowledge, confidence, preparation, and revision.

ALS Now is designed for healthcare professionals involved in emergency response, resuscitation, or advanced life support practice.

ALS Now currently offers:

  • Adult Advanced Life Support eLearning
  • Paediatric Advanced Life Support eLearning
  • Combined Adult ALS + Paediatric ALS package

Subscriptions and Access

Your subscription provides access to the selected online learning program for 12 months.

You will have 12 months access from the date of purchase.

Yes. ALS Now is designed for flexible, self-paced learning.

Yes. Many clinicians use ALS Now to refresh knowledge, revise key concepts, and maintain confidence between courses or assessments.

In most cases, learners can access their program from desktop, laptop, tablet, or mobile device with internet access.

There are a number of reasons why the pdf or video files may not load, please try the following suggestions:

  • Refresh the page
  • Try an alternate browser, many subscribers have found Firefox to work when other browsers do not.
  • Restart your computer.

If you are still having difficulties after attempting to resolve the problem give our Administration Staff a call.

No. ALS Now subscriptions do not renew automatically.

Assessment and Certification

No. Unless specifically stated, ALS Now subscriptions provide access to online learning content only.

If you wish to complete formal assessment or recertification, please contact us to discuss the most suitable pathway.

Yes. ALS Now can support first-time learners and is also valuable for clinicians returning for recertification.

Yes. A combined package is available for clinicians who require both programs.

Choose your package based on whether you require adult, paediatric, or both areas of learning. If you are unsure, please contact us.

Support and Contact

If you experience login difficulties, please use the password reset option, or contact us directly.

Yes. If you are purchasing access for an individual, multiple staff, or a broader team, please contact us.

You can contact us via the Contact Us page, by phone, or by email for assistance with subscriptions, access, or assessment enquiries.

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